Q1: How long will it take to receive my order (within Canada)?
Answer: Orders are processed and shipped within 24-48 hours. Typical transit times within Canada, using Canada Post is 3-10 business days.

Q2: Do you ship to the United States and internationally?
Answer: Yes, we ship to the United States. Shipping times typically take 10-15 business days. We do ship internationally as well. Shipping times can be anywhere from 30-90 days.

Q3: Do you offer custom orders?
Answer: We do not offer custom orders at this time. However, please feel free to contact us directly if you’re looking for a slight variation. We may be able to accommodate your request!

Q4: Do you offer refunds?
Answer: All earrings are a final sale. However, if a product is damaged during transit please contact us immediately, with photos and we will gladly replace them.

Q5: How do I care for my earrings?
Answer: Polymer clay earrings should be stored in a cool, dry area. Avoid getting them wet. The best method to clean them is using a soft, damp cloth with water only.